Service Hotline

We are always at your service,
even outside our business hours!

Monday – Friday:
08:00 a.m. – 10:00 p.m.

Saturday/Sunday:
08:00 a.m. – 10:00 p.m.

Phone: +49 8851 188-188

Data security during remote maintenance


With online support, DORST Technologies offers its customers a highly economical service for technology support and remote maintenance. The secure connection to the customer's production systems is established through a rendezvous server with a certified data connection. This method offers maximum data security.

  • Production support and program optimization
  • IPG® expert mode for increased performance and energy optimization
  • Trouble shooting


Upon request, DORST Technologies customers can use several valuable services via a special download area set up specifically for them.

  • View machine-specific information
  • Access user manuals
  • Update available software